Returns & Refund Policy
Last Updated: 29 June 2026
At VÖRDA, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
If you've changed your mind, you have 14 days from the day you receive your order to let us know you'd like to return it.
Once you've notified us, you have a further 14 days to return the item.
To be eligible for a return, the item must be:
- Unworn, unused and unwashed.
- In its original condition.
- Returned with all original tags, labels and packaging where possible.
- Accompanied by proof of purchase.
Non-Returnable Items
The following items are not eligible for return unless they are faulty, damaged or not as described:
- Items marked as Final Sale.
Refunds
Once we receive and inspect your return, we'll notify you whether your refund has been approved.
If approved, your refund will be processed to your original payment method within 14 days of receiving the returned item (or proof that it has been returned, whichever is earlier).
Faulty, Damaged or Incorrect Items
If your item arrives faulty, damaged or you receive the wrong item, please contact us as soon as possible at info@vordaclothing.com.
Where an item is confirmed to be faulty, damaged or incorrect, we'll offer a repair, replacement or full refund, including any reasonable return postage costs.
Exchanges
We do not currently offer direct exchanges.
If you'd like a different size or colour, please return your item for a refund and place a new order.
If your item is faulty or damaged, please contact us at info@vordaclothing.com, and we'll be happy to help.
Return Shipping
Unless your item is faulty, damaged or sent in error, you are responsible for the cost of returning your order.
We recommend using a tracked shipping service, as we cannot accept responsibility for returns lost in transit.
Contact Us
If you have any questions about our Returns & Refunds Policy, please contact us:
Email: info@vordaclothing.com
